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What customers really want and how to deliver it Customer. 10 Reasons to Buy a Kia Model In Woodstock Near Marietta. Against sales and aftersales customer satisfaction surveys. Kia tops Porsche in best customer satisfaction study Chicago. Career Opportunities Ewald Kia.

Customer satisfaction is defined as a measurement that determines how happy customers are with a company's products services and capabilities Customer satisfaction information including surveys and ratings can help a company determine how to best improve or changes its products and services.

Customer satisfaction surveys should be sent to customers right after they have an experience with your products or services This means at least within the next 24 hours while the particular experience is still vivid in the customers' minds.

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